Follow these steps to get to send the correct information to Technical Support for further troubleshooting. Some errors occur because Chief Architect or Home Designer encountered something unexpected. Lengthening a staircase, or increasing the rise angle, are two potential solutions to make your stairs reach the next floor. Message: The stairs do not reach the floor above.When trying to place an appliance or fixture an error comes up warning that the symbol was made to be placed in a cabinet. Message: The symbol you are trying to place was designed to be placed into the front of a cabinet.Opening legacy files require a Chief Architect X8, Home Designer 2017, or an earlier version program that supports the. Message: System security bypassed or malfunctioning.Ĭontact Customer Service immediately with your proof of purchase and Product Key if you receive this error message.Having trouble printing? Here are some things you can try before contacting Technical Support. Troubleshooting Printing Issues in Home Designer.In most circumstances, the Main Layer should be specified as the structural layer of the wall, particularly when the wall is a framed type. Message: The Main Layers for this wall type are unusually thin.If you have not created a layout, or opened an existing layout, then you will see this message display when you click the Send to Layout button. Message: No layout view or file was found.Consider upgrading your version if you need to print to a large size. This error message will appear any time you attempt to print to a paper size larger than what your particular Home Designer version supports. Message: The selected page size is not supported.The two connecting walls that create the bumpout must also be set to be 'Full Gable Walls'. Only select the 'Extend Slope Downward' setting to extend the roof plane downward over a bumpout. Extending a Roof Downward Over a Bumpout.When creating a deck on an upper level with a room below, consider changing the Room Type to Balcony and changing the Room Name to Deck, rather than specifying the Room Type as Deck, which will affect the framing. Message: Deck is over a non deck room.Resolving a Gap Between Floors in Camera ViewsĪ gap between floors is typically caused by modifying the Platform option in your Wall Type Definitions dialog so that it is on the exterior surface line of the wall type.You may have moved or renamed the plan files(s) resulting in the broken link so that views sent from the plan can no longer be displayed in the layout. Message: Could not successfully open all of this layout's associated files.Ĭhief Architect can no longer find one or more plan files from which views have been sent.
#CHIEF ARCHITECT SOFTWARE ERROR CODE 2503 INSTALL#
If you do not find a specific custom font on a particular computer, you can install it. Message: The following fonts are not available on this system.
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